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| We work with our clients to maximize their customers' in-vehicle experiences. |
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Cross Country’s suite of Vehicle Management Services drive revenue generation, enhance brand loyalty,
boost customer satisfaction, and provide help, safety and information to drivers at their most critical times.
Services range from award-winning roadside assistance — our legacy for over 35 years — to insurance
claims management to ongoing dealer relationships and more. Cross Country solutions are tested and
proven to deliver real-life value in the following ways:
Automotive Markets:
• Build brand loyalty
• Drive business into dealers
• Enhance parts and service revenues
• Increase sales of new and pre-owned vehicles
• Extend relationships with customers beyond that of a warranty period
• Deliver ancillary service contract products to fill gaps in traditional mechanical breakdown programs
Property and Casualty Insurers:
• Increase policyholder retention
• Enhance client profitability
• Reduce collision towing and related expenses
• Provide clients with data to make smart, profitable decisions across an insurance company’s portfolio of business
Retailers:
• Deliver motor club and ancillary service contract products to increase revenue by generating significant, value-creating add-on sales
• Offer value-added extended service programs
• Increase service and repair revenues
• Generate strong customer loyalty and corresponding repeat business |
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