MERJ from Cross Country uses intelligent solutions to offer drivers enhanced in-vehicle
safety and services support.
 
Drivers consider mobile safety features to be critical. They fully expect 24/7/365
coverage, local location-enabled expertise, and service providers ready to take care of
them in a moment of need.
 
With Cross Country’s safety and security services, peace of mind is found around the
clock. The range of services is invaluable including:
•     door unlock to vehicle diagnostics
•     location-enabled roadside assistance
•     stolen vehicle tracking
•     teen driver monitoring
Drivers can be sure they are equipped with the latest in location tracking and necessary resource management capabilities.
 
Cross Country’s award-winning services are on call 24/7/365 to help in the following ways:
 
Location-Enabled Roadside Assistance:
No need to fear being lost or disabled on the side of a busy road. We offer our advanced speech automation systems and our highly-trained rescue agents to help and assist drivers getting to their final destination.

Remote Door Lock/Unlock:
Open the locked vehicle door using a mobile phone. Customers have anywhere/anytime access to peace-of-mind, not to mention unlocked doors.

Stolen Vehicle Tracking:
Get it back now! If a vehicle is stolen, we’ll send the police to the exact position of the vehicle.

Location Auto Crash Notification:
When auto crash notification is activated, seconds count. Through our telematics technology, we work with the leading, best-in-class, provider of emergency call routing as validated by wireless and wireline providers to get your calls to where they need to be.

Panic, Theft, or SOS alerts:
When the panic, theft or SOS alerts are activated we can locate the vehicle through GPS, communicate directly with the driver and send the type of help that is needed.

Low Gas / Gas Price Option Alerts:
Low gas alert notifies drivers through a designated contact point when gas is low, which nearby gas station has the least expensive gas, and turn-by-turn directions to guide the driver.

Vehicle Diagnostic Reports:
To avoid breakdowns through proper maintenance, telematics-driven service alerts enable a vehicle to literally keep track of itself, create reports, and email them to designated destinations.

Teen Driver Monitoring Services:
MERJ encourages young driver safe practices while offering parents valuable coaching opportunities including driving within posted speed limits, use of seatbelt and parental pre-determined boundaries.