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MEDFORD, MA - March 23, 2005 — Cross Country Automotive Services (Cross Country), a leading provider of integrated vehicle and driver programs, including its flagship service emergency roadside assistance, announced today that Don Muio has joined the organization as Human Resources Manager in its Sault Ste. Marie, Ontario, Response Center. In his role, Muio is chartered with supporting Cross Country’s rapid growth resulting from increased demand for the company’s products and services by managing the hiring process. Muio will also participate in the company’s celebrated employee training and incentive programs for this location.
“I am very pleased that Muio has joined our team. His addition to Cross Country is well-timed to take advantage of the tremendous growth opportunities in this region,” said Sandra Savage, Vice President, Cross Country Automotive Services. “Muio’s impressive experience in human resources and employee training will facilitate the expansion of our Sault Ste. Marie site – ensuring employee and client satisfaction.”
Muio has extensive experience in human resources, employee relations and training in both the public and private sectors. Prior to joining Cross Country, Muio served as a partner for Ottawa-based D. Pearlman and Associates, a division of Labor Relations and Education Services, Inc., a provider of human resources training and consulting to employers throughout Ontario. Previously, Muio served as Vice President of Hospital Services at Sault Area Hospital. In his role, Muio built upon the human resources experience that he had acquired with the hospital since 1990, and played an integral role in the organizational restructuring of Sault Area Hospital.
During this time, Muio served as the Chief Human Resources Officer and spokesperson in hospital union negotiations and the corporate lead on all employment issues. Muio’s prior positions include an array of human resources and corporate operations responsibilities across sectors, including education and steel. Muio will report to Sandra Savage, Cross Country’s Vice President of Human Resources.
Since the company's founding in 1972, Cross Country has been recognized for its ability to deliver solutions that create broad value for organizations by increasing customer satisfaction and brand loyalty. Cross Country serves the automotive, insurance, and diversified markets with a client list that includes DaimlerChrysler, Volvo, BMW, Kia, Hyundai, Liberty Mutual, and GMAC Mortgage.
About Cross Country Automotive Services
Headquartered in Medford, Massachusetts, Cross Country Automotive Services is a leading provider of integrated vehicle and driver programs in North America. Over 1,800 Cross Country employees serve more than 100 corporate clients and their more than 40 million customers each year. Cross Country Automotive Services is a member of The Cross Country Group, one of the largest privately held providers of customer service programs in the United States. For additional information on Cross Country Automotive Services, please visit their Web site at www.crosscountry-auto.com.
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