MEDFORD, MA – April 22, 2008 – Cross Country Automotive Services (Cross Country) announced today that Technology Marketing Corporation (TMC)’s Customer Interaction Solutions® magazine (www.cismag.com) has named Cross Country as a recipient of a 2008 CRM Excellence Award. This is the fifth year in a row that Cross Country has been recognized with a CRM Excellence Award.

Cross Country has been recognized with a 2008 CRM Excellence for Argosi.net, Cross Country’s newly improved network management site. The proprietary online portal helps Cross Country manage its expansive supplier network and is a great resource for delivering critical information to the service provider community. Argosi.net allows service providers to manage everything related to service delivery - from claims submission to attaining performance results - enabling delivery of the best customer service possible and ultimately improving CRM for Cross Country’s clients.

“Delivering exceptional customer service and improving CRM for our clients has always been a top priority for Cross Country and we recognize the importance of our service provider network in helping us reach this goal,” said Steven Rubin, Vice President Network Services, Cross Country Automotive Services. “Our investment in Argosi has not only strengthened our relationships with service providers by enhancing their ability to deliver service and making it easier to business with us, but it has also proven to be a great resource for our provider community and has enabled the delivery of the best customer service possible.”

The Ninth Annual CRM Excellence Award winners have been chosen on the basis of their product or service’s ability to help extend and expand the customer relationship to become all encompassing, covering the entire enterprise and the entire lifetime of the customer. The CRM Excellence Award is based on hard data: facts and numbers demonstrating the improvements that the winner’s product has made in a client’s business.

Mark Carbrey, Chief Information Officer, Cross Country Automotive Services added, “We are pleased to announce our CRM Excellence Award. This award not only recognizes our commitment to the service provider community, but also our overall commitment to delivering the best enabling technology to help us as well as our service providers reach our goals.”

“Cross Country has once again demonstrated to the editors of Customer Interaction Solutions that their products and services have substantially improved the processes of their clients’ businesses by streamlining and facilitating the flow of information needed for companies to retain their most precious asset...their customers,” said Nadji Tehrani, founder and chairman of TMC, publishers of Customer Interaction Solutions.

The CRM Excellence Award winners for 2008 can be found in the May and June issues of Customer Interaction Solutions magazine.

About Customer Interaction Solutions
Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.cismag.com.

About Cross Country
Headquartered in Medford, Massachusetts, Cross Country Automotive Services ( www.crosscountry-auto.com ) is a leading provider of integrated vehicle and driver programs in North America. Over 1,800 Cross Country employees serve more than 100 corporate clients and their more than 75 million customers each year. Cross Country Automotive Services is a member of The Cross Country Group, one of the largest privately held providers of customer service programs in North America.