MEDFORD, MA - July 20, 2005 - Cross Country Automotive Services (Cross Country), a leading provider of integrated vehicle and driver programs, announced today that it has been awarded with the prestigious Call Center Award of Distinction by the Association of TeleServices International (ATSI), the industry's trade association for providers of call center services including inbound order desk/help desk and web-enabled customer assistance. The award was presented at ATSI's 2005 Annual Convention held at the Hyatt Regency Hotel in St. Louis, MO. Companies are judged by an independent panel based on the company's ability to meet the highest standards of courtesy, response time, accuracy, and overall service to their clients - the cornerstones of the call management industry.

As a recognized leader in the call center industry for more than 30 years, this award marks the third in a series of awards that have been presented to Cross Country over the past week. Earlier last week, Cross Country announced that it was named "Best-in-Class Call Center" and Cross Country Vice President of Contact Center Operations, Charles T. Cavolina, was named "Call Center Leader of the Year" by the International Quality & Productivity Center (IQPC). Cross Country has also been honored with the ATSI Award of Distinction in previous years.

"We are extremely pleased that Cross Country has been recognized once again by ATSI with its Call Center Award of Distinction," said Michael Saxton, President of Cross Country Automotive Services. "Cross Country's reputation was built on delivering world-class customer service to its clients - we are thrilled to see that the standards we set forth for our
business are being used to set new standards and drive the industry forward."

Cross Country continues to earn industry recognition as a result of the company's constant pursuit of new and innovative ways to use process excellence and technology to increase customer satisfaction and reduce costs; its focus on employee satisfaction by providing employees with the proper training, tools, and environment to be successful; and the use of scorecards to objectively measure performance down to the associate level.

The Association of TeleServices International was founded in 1942 as a national trade association representing live answering services. ATSI now encompasses companies across the United States offering specialized and enhanced operator based services, including: call centers, contact centers, inbound telemarketing (order entry), paging, voice messaging, emergency dispatch, fax, and Internet services, among others.

About Cross Country Automotive Services
Headquartered in Medford, Massachusetts, Cross Country Automotive Services is a leading provider of integrated vehicle and driver programs in North America. Over 1,800 Cross Country employees serve more than 100 corporate clients and their more than 40 million customers each year. Cross Country Automotive Services is a member of The Cross Country Group, one of the largest privately held providers of customer service programs in the United States. For additional information on Cross Country Automotive Services, please visit their Web site at www.crosscountry-auto.com.