Employment

NETWORK MANAGEMENT ASSOCIATE II

Department:

Network Management

Reports To:

Supervisor

Position Type:

Full-time

Email:

resume@crosscountry-auto.com

Location:

Medford

Posting Date:

9/25/08

Job Description

Services and motivates a strong nationwide service provider network. Monitors fraud, improves current service provider performance and recruits new partners. Researches claims issues and corresponds with service providers to ensure
proper resolution of claims.

Skills/Experience

•	High School diploma or equivalent experience; Bachelor’s degree a plus
•	Customer service background required; One year CCAS experience and previous claims experience a plus
•	Possesses strong communication skills
•	Utilizes good judgment and decision making and conflict resolution skills
•	Demonstrates basic computer and typing ability
•	Utilizes attention to detail, organizational and interpersonal skills

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