Employment

CLIENT SERVICES MANAGER

Department:

Automotive

Reports To:

Manager

Position Type:

Full-time

Email:

resume@crosscountry-auto.com

Location:

Medford

Posting Date:

10/8/08

Job Description

Oversees client activities and programs determining profitability goals and objectives. Fosters penetration and revenue
growth into identified client organizations in an effort to result in new business for CCAS. Coordinates and ensures a professional relationship between clients, vendors and internal departments. Facilitates the management and service
of assigned accounts.

Skills/Experience

•	Bachelor’s degree in marketing or related field or equivalent experience; Sales experience a plus
•	3+ years of Account Management/Client Services experience; Previous customer service experience in the automotive or insurance industries is a plus
•	Demonstrated ability to manage projects
•	Excellent oral and written and presentation skills
•	Proven analytical skills and experience
•	Ability to work in a fast-paced entrepreneurial environment
•	Utilizes sound judgment, decision making skills, strategic thinking and follow through
•	Up to 20% travel
•	Ability to work flexible hours as business need dictates

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